Terms and Conditions

Delivery

We provide a fast and efficient Courier Delivery and Delivery and Installation service for your office furniture. We deliver to the whole of Ireland, including Dublin and the city’s surrounding area. Wherever possible, we offer a next-day delivery service.

Courier Delivery

We deliver office furniture to businesses and home offices throughout Ireland. We use a reliable third party courier service and charge a flat rate of €11.99 ex.VAT for the first product, and €4.99 ex.VAT for each additional product. When availing of this service, there are some of our products that will require assembly. This service is not available for used or several items we stock.

Delivery and Installation

We deliver and install office furniture throughout Ireland. For addresses in Dublin and the surrounding area, a flat rate of €40 ex.VAT is charged, regardless of the size of the order (refer to the map below to check eligibility). For the delivery and installation of office furniture to the rest of Ireland, simply click here for a free quote.

Important Information about Delivery and Installation of Office Furniture:

  • It is the buyer’s responsibility to check the dimensions of an order in our product listings and ensure that the office furniture will fit in the intended space.
  • The space to which an order is delivered should be cleared, with adequate room for the office furniture to be delivered and installed.
  • Parking for our courier service should be arranged within a reasonable distance of the order’s final destination.
  • The area must be easily accessible and less than 2 floors from where our courier parks, unless a lift is available.

Our Fixed Rate Delivery and Installation area:

Office Furniture Dublin Delivery Area

Warranty

We are committed to our customers’ peace of mind, which is why all our office furniture comes with a guarantee. The length of the warranty varies, depending on the product. Many of our products come with a lifetime guarantee. Other guarantees are available, including 25 years, 10 years, 5 years, 3 years and 2 years. Refer to the product description for further information. If the guarantee is not specified in the product description, it will come with a minimum 1-year guarantee.

We will assign all rights passed on by any of our suppliers to the buyer, as far as it is able to do so. We will have the option of repairing or replacing any parts which are agreed to be defective, as long as they have been returned within a minimum period of one year from the date of delivery, at the buyer’s expense. Products which have been subjected to misuse, alteration, modification, defective maintenance or wear and tear are excluded from this guarantee.

Returns

To guarantee your peace of mind, we provide a 10-day ‘cooling off period’. During this time, you are welcome to return your order. Any returned orders must be in their original packaging. They must be fit for resale and returned within 10 days of purchase. Buyers must cover the expense of returning products. This service does not apply to all of our products, and does not apply to made-to-order products. Please check whether the cooling off period is available before making a purchase.

Contact us for instructions on point of delivery. Made-to-order products cannot be returned. Cancellations to orders of made-to-order items must be made within 24 hours of the order being made. A cancellation charge will apply in the event that a cancellation is made after 24 hours. Made-to-order items cannot be cancelled after they have been despatched and refused deliveries are not eligible for credit. Radius Office Furniture’s usual refund policy does not apply to made-to-order items.

Pricing

Invoiced prices will be those currently charged by the seller, when the order is despatched. We strive to ensure that all prices displayed on the website are correct. However, in the event that a pricing error is made and an order is placed, the buyer will be told and given the option of either cancelling the order or continuing with the order at the corrected price. Prices are all subject to VAT and packing is non-returnable.

Orders

Please note, the seller’s website and catalogue serve as an invitation, not a legally binding document. All contracts comprise the buyers order and the seller’s subsequent acceptance of the order. All orders are subject to the seller’s sale conditions. No other conditions are applicable unless expressly made in writing by the seller.

Delivery Periods

All delivery times are quoted in good faith, but are not binding. The seller aims to deliver quickly and efficiently, but at times, may be delayed. Any losses incurred by the buyer as a result of delayed delivery will not be the liability of the seller.

Terms of Payment

The seller’s preferred form of payment is credit / debit card and electronic wire. Government organisations qualify for instant credit. If the buyer has been trading for over a year, are VAT registered and can provide references, it may be possible to open a credit account. VISA, Switch, Solo, JCB, Mastercard, Delta and VISA Electron are accepted.

We do not accept cheques.

Retention of Ownership

Until payment has been completed, all products remain the property of the seller. The seller may recover products and can legally enter the buyer’s premises to do so, until payment is completed in full.

Product Descriptions

All descriptions are provided as a guide, and efforts are made to ensure all are accurate and up-to-date. However, they are subject to change by the seller without notice. Please note, all supplied weights and dimensions are approximate and stated maximum load capacities apply to evenly distributed loads only.

Consequential Loss

The seller is not liable for any consequential loss or damage costs, except in respect to death or personal injury caused as a direct result of the seller’s negligence.

Claims

The buyer must inform the seller of non-delivery within 7 working days of the date of invoice. For shortages or damages, they must inform the seller within 3 working days of receipt of goods. Claims cannot be made if these conditions are not met.